Privacy policy

PRIVACY POLICY OF THE WEBSITE

www.cituspace.com

I. PRIVACY POLICY AND DATA PROTECTION

In accordance with current legislation, CITUSPACE (hereinafter, also referred to as the Website) commits to adopting the necessary technical and organizational measures, based on the appropriate level of security relative to the risk of the data collected.

Laws Incorporated in This Privacy Policy

This privacy policy complies with current Spanish and European regulations on the protection of personal data on the internet. Specifically, it adheres to the following laws:

  • Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016, concerning the protection of individuals regarding the processing of personal data and the free movement of such data (GDPR).
  • Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights (LOPD-GDD).
  • Royal Decree 1720/2007, of December 21, which approves the regulations for the development of Organic Law 15/1999, of December 13, on the Protection of Personal Data (RDLOPD).
  • Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).
Identity of the Data Controller

The controller of personal data collected on CITUSPACE is CITUSPACE SL, with VAT number B-88557160, registered in the Madrid Commercial Register with the following registration details: Volume 4010, Book 0, Page 60, Section 8, Sheet M712427, represented by CITUSPACE (hereinafter referred to as the Data Controller). The contact details are as follows:

  • Address: Calle del Prado 26, 2º EXT D. 28014. Madrid
Personal Data Registry

In compliance with the GDPR and the LOPD-GDD, we inform you that the personal data collected by CITUSPACE through forms on its pages will be incorporated into and processed in our file for the purpose of facilitating, streamlining, and fulfilling the commitments established between CITUSPACE and the User or to maintain the relationship established in the forms filled out by the User or to respond to a request or inquiry.

Furthermore, as provided in the GDPR and the LOPD-GDD, unless the exception provided for in Article 30.5 of the GDPR applies, a record of processing activities is maintained, specifying the purposes of the processing, the activities carried out, and other circumstances established in the GDPR.

Principles Applicable to the Processing of Personal Data

The processing of the User's personal data will be subject to the following principles outlined in Article 5 of the GDPR and Article 4 and following of Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights:

  • Principle of Lawfulness, Fairness, and Transparency: The User’s consent will always be required with complete transparency regarding the purposes for which the personal data is collected.
  • Principle of Purpose Limitation: Personal data will be collected for specific, explicit, and legitimate purposes.
  • Principle of Data Minimization: Only the personal data necessary for the purposes for which it is processed will be collected.
  • Principle of Accuracy: Personal data must be accurate and always kept up to date.
  • Principle of Storage Limitation: Personal data will only be kept for as long as necessary for the purposes of its processing.
  • Principle of Integrity and Confidentiality: Personal data will be processed in a way that ensures its security and confidentiality.
  • Principle of Proactive Responsibility: The Data Controller will be responsible for ensuring that the above principles are met.
Categories of Personal Data

The categories of data processed on CITUSPACE are solely identification data. No special categories of personal data are processed as defined in Article 9 of the GDPR.

Legal Basis for the Processing of Personal Data

The legal basis for the processing of personal data is consent. CITUSPACE commits to obtaining the User's express and verifiable consent for the processing of their personal data for one or more specific purposes.

The User has the right to withdraw their consent at any time. Withdrawing consent will be as easy as giving it. As a general rule, withdrawing consent will not affect the use of the Website.

When the User is required or can provide their data via forms for inquiries, requests for information, or other reasons related to the Website, they will be informed if completing any of these forms is mandatory, as this data is essential for the correct development of the operation in question.

Purposes of Data Processing

Personal data is collected and managed by CITUSPACE to facilitate, streamline, and fulfill the commitments established between the Website and the User or to maintain the relationship established in the forms completed by the User or to respond to a request or inquiry.

Additionally, data may be used for commercial purposes, such as customization, operational and statistical analysis, and activities related to CITUSPACE’s social objectives, including data extraction, storage, and marketing studies aimed at adjusting the content offered to the User, improving the Website's quality, functioning, and navigation.

At the time the data is collected, the User will be informed of the specific purposes of processing their personal data, that is, the use or uses of the information being collected.

Data Retention Periods

Personal data will only be retained for the minimum time necessary for the purposes of its processing, and in any case, for the following period: or until the User requests its deletion.

At the time personal data is collected, the User will be informed of the retention period for their data or, if not possible, the criteria used to determine this period.

Recipients of Personal Data

The User's personal data will not be shared with third parties.

In any case, when the data is collected, the User will be informed of the recipients or categories of recipients of their personal data.

Personal Data of Minors

In compliance with Articles 8 of the GDPR and 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights, only individuals over the age of 14 may lawfully provide their consent for the processing of their personal data by CITUSPACE. For minors under 14 years of age, parental or guardian consent will be required, and processing will only be lawful to the extent that the parents or guardians have authorized it.

Confidentiality and Security of Personal Data

CITUSPACE commits to adopting the necessary technical and organizational measures based on the appropriate level of security for the data collected to ensure the confidentiality and security of personal data and prevent accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal data transmitted, stored, or otherwise processed.

The Website is equipped with an SSL certificate (Secure Socket Layer), ensuring that personal data is transmitted securely and confidentially, with data transmission between the server and the User being fully encrypted.

However, CITUSPACE cannot guarantee the absolute security of the internet or the absence of hackers or others who might access personal data unlawfully. If a breach of the security of personal data occurs that is likely to pose a high risk to the rights and freedoms of individuals, the Data Controller commits to notifying the User without undue delay.

Personal data will be treated as confidential by the Data Controller, who commits to ensuring that this confidentiality is respected by all employees, partners, and anyone to whom the data is made accessible.

Rights Derived from the Processing of Personal Data

The User has the following rights in relation to CITUSPACE regarding their personal data, as outlined in the GDPR and Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights:

  • Right of Access: The User has the right to obtain confirmation as to whether CITUSPACE is processing their personal data and, if so, to gain access to their specific personal data and the processing activities carried out.
  • Right to Rectification: The User has the right to have their inaccurate personal data corrected or, where applicable, completed.
  • Right to Erasure ("Right to be Forgotten"): The User, subject to applicable legal requirements, has the right to have their personal data erased when it is no longer necessary for the purposes for which it was collected, when the User withdraws their consent, or for other lawful reasons.
  • Right to Restriction of Processing: The User has the right to request the limitation of the processing of their personal data in cases where accuracy is contested, the processing is unlawful, or the data is no longer needed by the controller but the User needs it for legal claims.
  • Right to Data Portability: If processing is carried out by automated means, the User has the right to receive their personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller, or to have it directly transmitted to the other controller if technically feasible.
  • Right to Object: The User has the right to object to the processing of their personal data by CITUSPACE.
  • Right Not to Be Subject to Automated Decision-Making: The User has the right not to be subject to decisions based solely on automated processing, including profiling, unless otherwise required by law.

The User may exercise their rights by submitting a written communication addressed to the Data Controller with the subject "GDPR-www.cituspace.com," specifying:

  • Name and surname of the User and a copy of their ID. In cases where representation is allowed, it will also be necessary to identify the representative by the same means and provide a document proving the representation. A photocopy of the ID may be replaced by any other legally valid means that proves the identity.
  • Specific reasons for the request and the rights sought to be exercised.
  • Address for notifications.
  • Date and signature of the applicant.
  • Any documents proving the request being made.

This request and any accompanying documents can be sent to the following address and/or email:

Links to Third-Party Websites

The Website may contain links to third-party websites. If the User follows these links, they will leave the CITUSPACE site. Therefore, CITUSPACE is not responsible for the privacy practices of such third-party websites, which may be different from those of CITUSPACE. The User is encouraged to review the privacy policies of these sites before submitting personal information.

II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

It is necessary for the User to have read and accepted the conditions regarding the protection of personal data contained in this Privacy Policy, as well as to accept the processing of their personal data, so that the Data Controller can proceed with it in the manner, for the periods, and for the purposes indicated. Using the Website implies the acceptance of its Privacy Policy.

CITUSPACE reserves the right to modify its Privacy Policy according to its own criteria or due to a change in legislation, jurisprudence, or doctrinal changes in the Spanish Data Protection Agency. Any changes or updates to this Privacy Policy will be explicitly notified to the User.

This Privacy Policy was updated on July 15, 2020, to comply with the obligations outlined in the GDPR and Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights.